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Shift Leader at Dunkin’

Machesney Park, IL Dunkin’

Position: Shift Leader

About: Shift Leaders at Dunkin’ Donuts are responsible for coaching the restaurant team members, setting goals, providing job assignments, and motivating others to deliver great guest service and adhere to operational Brand standards throughout the shift. They oversee safety, security, and profitability policies, manage inventory, and ensure food safety standards are met. The role requires basic computer skills, fluency in English, and previous leadership experience in retail, restaurant, or hospitality. Key competencies include working well in a fast-paced team environment, being guest-focused, and willing to learn and adapt to change. Physical demands include standing, repetitive motion, lifting objects up to 20 lbs, and working in a small space.

Requirements: Basic computer skills; Fluent in spoken and written English; Previous leadership experience in retail, restaurant or hospitality preferred

Benefits: employee discount on food and beverages, flexible work schedule, 401(k)

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