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Service Delivery Manager - Meeting & Events at Amex

New York, NY Amex $110,000-$190,000 per year

Position: Service Delivery Manager – Meeting & Events

About: At American Express, you can be part of a global and diverse community committed to providing exceptional customer experiences. Join Team Amex to work in a collaborative tech environment that encourages innovation and personal growth. As a key member of the tech team, you will have the opportunity to work with the latest technologies and contribute to the success of the organization.

Requirements: Minimum Qualifications: Strong customer service, organizational, and communication skills; Experience in leading and running large scale projects; Ability to communicate and interact effectively with colleagues; Ability to work and adapt in a dynamic environment and recognize priority issues; Ability to develop and perform training; Technical Qualifications: 5+ years’ experience in an Executive Support organization of a fortune 500 company; Direct experience with high-profile video meetings using various hardware and software; Strong understanding of implementing and supporting AV technology.

Benefits: Paid parental leave, Health insurance, Dental insurance, Vision insurance, Life insurance, Retirement plan, Competitive base salaries, Bonus incentives, 6% Company Match on retirement savings plan, Free financial coaching and well-being support, Comprehensive medical, dental, vision, life insurance, and disability benefits, Flexible working model with hybrid, onsite or virtual arrangements, 20+ weeks paid parental leave for all parents, Free access to global on-site wellness centers, Career development and training opportunities