Position: Senior Director of Operations
About: Capital One’s Enterprise Payment Operations organization is seeking a talented Senior Director of Operations to lead the ACH and Transaction & File Monitoring teams. The Senior Director will oversee the day-to-day operations of a bank’s Automated Clearing House (ACH) network, ensuring accurate and timely processing of electronic payments while adhering to compliance regulations, managing risk, and resolving discrepancies. Additionally, they will lead the team in expanding transaction/file monitoring capabilities for all payment rails, influencing simplification, automation, and modernization efforts.
Requirements: Bachelor’s Degree or military experience; at least 5 years of financial services experience; at least 5 years of people management experience; at least 5 years of operations experience in production; at least 3 years of process or project management experience; at least 3 years of experience in risk management or overseeing regulatory requirements; at least 3 years of experience with relationship management
Benefits: Medical, Dental, Vision, Prescription coverage Day 1, Flexible Schedule Options, Paid Time Off, Wellbeing offerings such as backup childcare and Mental Wellness support, Tuition Reimbursement, Paid Training and Development offered quarterly, Flexible Spending Account, Life Insurance, Disability Insurance, 401 K and Stock Purchase Plan
