Position: Restaurant Server Assistant – Regent Santa Monica Beach Opening 2024
About: Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas. The resort will set a new standard for modern upper luxury. Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence. The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center. Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.
Requirements: Understand and perform job duties to the expectations of the Regent Santa Monica Beach and the restaurant Service, Food, Beverage and Wine manuals; Perform all side work applicable to assigned station; Participate in Pre-Shift meetings and learn new menu items; Welcome all guests and ensure they receive responsive, professional and gracious service; Describes dinner features as needed (including changes and additions); Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have; Liaise with server to always ensure communication about wants and needs of guests; Understand the order taken by the server and any changes in the menu, dietary restrictions, food allergies, etc; Assists the Chef in expediting the food to the dining room; Aware of all upcoming orders and status of tables expecting food; Always uses position numbers and proper spiels; Keeps expediter station and kitchen stocked with plates, plate wipes, doilies, etc. throughout service; Ensure that all food and products are consistently prepared and served according to the restaurant’s standards; Maintain a clean, safe environment in the Dining Room and all service stations; Efficiently Resets tables as needed to stay within Regent Service Standards; Flexible schedule, able to work evenings, weekends, and holidays; This position necessitates participation in a pooled tip system
Benefits: Disability insurance, Health insurance, Dental insurance, Vision insurance, 401(k) matching, Employee discount, Life insurance