Position: Restaurant Operations Process Improvement Senior Manager
About: This position is responsible for managing the end-to-end processes as it pertains to the internal systems that the customers experience at Whataburger. The systems include but are not limited to Drive-thru, Front Counter, and the Digital Experience Revenue Ports. The position will manage the development of key diagnostics materials, reports that will influence action, as well as define, develop, and deploy enhancements that will positively impact the enterprise (Corporate and Franchise Locations). Collaborates with a multitude of cross-functional departments and all levels of leadership representing operations on all new and existing projects within the restaurant scope.
Requirements: Bachelor’s degree or equivalent work experience required; 7+ years’ experience preferably in the restaurant industry; Proficiency in MS Office Word, Excel, Outlook, PowerPoint, and Visio (as applicable); Proficiency in Workday (as applicable); Ability to communicate, influence, and negotiate decisions while motivating assigned staff; Ability to work in a team environment
Benefits: Competitive Weekly Pay, Bonus Program with 250% Upside Potential, Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance, Opportunities for Career Development and Growth, Healthcare and Life Insurance Benefits, Paid Time Off – 5 Weeks on Day 1, Flex Weeks – Remote Work Arrangement, Paid Corporate Holidays, 401(k) Savings Plan with a Competitive Company Match, Paid Parental Leave – Subject to Eligibility Requirements, Short-Term Disability, Long-Term Disability, Scholarship Program – You and Your Dependents are Eligible!, Whataburger Family Foundation (Hardship Grant Assistance), Discounted Meals For You and a Guest, Wireless Service Discounts, Computer & Software Discounts, Fitness/Gym Discounts, Awards and Recognition For All You Do, Retirement Celebration Program
