Position: Resort Services Director
About: Fontainebleau Las Vegas is seeking a Director of Resort Services to lead the call center operations division, ensuring efficient selling and booking of hotel rooms, maximizing revenue, and providing top-notch service to guests. The ideal candidate will play a key role in developing guest service strategies and maintaining high service standards in a luxury resort environment.
Requirements: Six (6) years of leadership experience in hospitality and hotel operations; Bachelor’s Degree in business, Hospitality, Hotel, or related field and/or equivalent combination of education and experience; Highly motivated with a strong commitment to excellence in hospitality; Previous experience in a large, luxury resort preferred; Knowledge of hotel and call center operations; Strong understanding of hospitality management programs and systems; Ability to achieve business unit goals by implementing strategic plans; Strong leadership and communication skills; Advanced computer skills, including MS Office proficiency.
Benefits: health insurance, 401(k), employee discounts on food and beverages, flexible work schedule, competitive salary commensurate with experience
