Position: Reservations Agent – Work From Home
About: Bolt Farm Treehouse, a unique and nature-inspired accommodation provider, is seeking a customer service-oriented Remote Reservations Agent to join their team. The role involves handling reservation inquiries, assisting guests in selecting accommodations, processing reservations and payments, managing bookings, utilizing sales techniques, and providing excellent customer service via various communication channels.
Requirements: High school diploma or equivalent required; previous experience in customer service or hospitality industry preferred; excellent communication and interpersonal skills; ability to use technology effectively for reservation management; strong sales acumen and proactive mindset
Benefits: competitive pay, bonuses, remote work option, opportunities for upselling, customer service training