Position: Reservations Agent
About: WE PREPARE, INSPIRE, EMPOWER, ENTRUST IN YOU! JOIN OUR DREAM MAKER CULTURE ©. We are committed to invest in our people to develop a happy and prosperous future. We support you every step of the way in your career journey.
Requirements: High school graduate or equivalent vocational training certificate; Compute basic arithmetic; Fluency in English both verbally and non-verbally; Provide legible communication and directions; Ability to prioritize and organize; Ability to be a clear thinker, remaining calm and resolving problems using good judgment; Ability to follow directions thoroughly; Ability to understand guest’s service needs; Ability to work cohesively with co-workers as part of a team; Ability to work with minimal supervision; Ability to maintain confidentiality of guest information and pertinent Resort data. Desirable: Some college or training in the Hospitality Industry; Previous experience as a Reservation Agent; Fluency in a foreign language, preferably Spanish; Ability to suggestively sell; Ability to input and access information in the property management system/computers; Previous guest relations training; Luxury hospitality experience and knowledge of Forbes Travel Guide standards.
Benefits: Competitive Wages, Medical, Dental, Vision Insurance, Life Insurance, 401K Program, Paid Holidays and Vacation
