Position: Remote Customer Service Representative
About: NexRep is seeking Customer Service Representatives to work remotely and assist patients and caregivers in self-directed Medicaid programs. This role involves answering calls, providing information, and supporting with enrollment and program applications.
Requirements: At least one year of customer service experience; strong computer skills; ability to offer troubleshooting advice; empathetic and friendly demeanor; excellent communication and listening skills; attention to detail; multitasking abilities; comfort working with numbers and discussing money
Benefits: Medical, Dental, 401(k), Flexible work schedule, Home office tax deductions, One-on-one mentorship
