Position: Receptionist job
About: Boston IVF, managed by RMA, is seeking a Full-Time Patient Services Coordinator to join the team at the Concord, MA office. The Patient Services Coordinator maintains patient satisfaction by handling patient phone calls, scheduling appointments, and ensuring a positive patient experience through effective communication and coordination.
Requirements: High school diploma (GED) required; Associate degree preferred; minimum 1 year experience as a medical office receptionist; minimum 3 years of customer service experience; excellent computer skills; high level of listening skills; accurate and concise communication abilities; excellent interpersonal skills; ability to work independently and under pressure; availability for weekends and overtime; willingness to rotate to RMANJ satellite offices as needed.
Benefits: health insurance, dental insurance, vision insurance, paid time off, 8+ paid holidays, company-paid life insurance, long-term disability, AD&D, flexible spending accounts, employee assistance program, 401K retirement plan, optional benefits like STD, life insurance, AD&D buy-up plans, and more.
