Position: Program Scheduler
About: Process new referrals that arrive directly to the program in the manner best fitting the needs of the referral source. The role involves providing a high level of customer service, collaborating with the Admissions team, and ensuring accurate information entry for data integrity.
Requirements: Two or more years related experience in medical terminology and/or in a call center environment; Ability to attain goals in a fast-paced, dynamic environment; Ability to exercise considerable judgment and discretion in establishing and maintaining strong partnering relationships with internal and external callers; Superior ability to communicate effectively verbally and in writing; Proficiency in computers, internet access, and typing; Prior experience in collaborative work environments; Highly organized with the ability to manage multiple responsibilities simultaneously; Positive attitude towards integrity, diversity, innovation, and teamwork; Tactful communication skills to resolve issues with various stakeholders
