Position: Personal Concierge – Waldorf Astoria Chicago
About: Waldorf Astoria is looking for a Personal Concierge to join the team in Chicago’s Gold Coast! Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood. Reminiscent of the grand Parisian hotels of the 1920s, this luxury hotel features 215 rooms, over 5,000 square feet of meeting space, and 4 food and beverage outlets including a restaurant, 2 bars, and in-room dining.
Requirements: High school diploma or equivalent required; experience in a hospitality or customer service role strongly preferred; excellent communication and interpersonal skills; ability to handle multiple tasks and guest inquiries simultaneously; strong problem-solving skills; willingness to go above and beyond to ensure guest satisfaction; flexibility to work varying shifts including weekends and holidays
Benefits: Medical Insurance Coverage for you and your family, Paid Time Off, Retirement, Access to your pay through DailyPay, Mental Health Resource, Go Hilton travel discount program, Supportive parental leave, Matching 401(k), Employee stock purchase program (ESPP) at 15% discount, Debt-free education opportunities, Career growth and development, Team Member Resource Group, Recognition and rewards programs
