Position: Pei Wei Restaurant Shift Leader-Hospitality/Culinary
About: At Pei Wei, Shift Leaders play a critical role in the success of the restaurant by directly assisting the Management teams. They are responsible for training and guiding team members in all aspects of the restaurant, from guest service to kitchen execution. Shift Leaders also need to be comfortable in a leadership role and capable of taking the lead in the absence of Management.
Requirements: Education and Certifications: High School Diploma or equivalent preferred; Experience: External Candidates – 6 months shift lead experience; Internal Candidates – 4 months Pei Wei experience; Competencies: Action Oriented (Consistently works hard at an appropriate pace, is energized by taking on challenges, is committed to the brand and the team, looks for and shares ways to improve team performance); Customer Focused (Puts needs of guests and team members first, identifies ways to exceed customer expectations, effectively handles difficult customer situations, notifies Managers of customer service failures or employment concerns in a timely manner); Self-Motivated (Is passionate about individual and team success, looks for ways to go above and beyond, takes feedback positively and applies it to improve performance, maintains high performance when leadership isn’t present)
Benefits: employee discount on food and beverages, 401(k)
