Position: PBX Operator
About: Welcomes hotel guests with a smile over the phone, emphasizing fulfilling guest requests, and following Hotel Standards and procedures. The role involves handling keys, guest accounts, and coordinating with other hotel departments for efficient guest service.
Requirements: Must have extensive knowledge of the hotel and its services; possess basic computer skills and strong communication skills; be detailed, highly organized, and flexible with availability. High school degree and 4-year degree in hospitality preferred. Previous hotel work experience of at least 1 year or 6 months in a Luxury property. Must be able to speak, read, and write English.
