Position: Patient Service Specialist
About: Cleveland Clinic, a renowned healthcare organization and one of the top hospitals in the nation, is seeking a dedicated and compassionate Patient Service Specialist to join their team. The role involves providing exceptional customer service to patients and visitors, ensuring a seamless and positive experience throughout their visit. As a Patient Service Specialist, you will play a key role in managing various patient requests and ensuring high standards of service delivery and compliance at all times.
Requirements: High school diploma or GED required; minimum two years of patient registration, appointment scheduling, insurance processing, or customer service/concierge experience; excellent communication and organizational skills; ability to multitask, pay attention to detail, and stay organized; demonstrated experience in providing exceptional customer service and conflict resolution
Benefits: tuition reimbursement, endless opportunities for career advancement, comprehensive benefits package, supportive caregiver family environment, resources for learning and growth
