Position: Patient Experience Concierge
About: TriStar Southern Hills Medical Center, located in Nashville, is looking for a dedicated Patient Experience Concierge to join their team and uphold the standard of care and service excellence. As part of the HCA Healthcare network, this role offers a rewarding opportunity to make a difference in patient experiences and support the well-being of individuals.
Requirements: High school diploma or GED preferred; Hospitality degree preferred; Minimum 3 years’ experience in patient access, hospitality, or customer service required; Previous Patient Access experience preferred
Benefits: comprehensive medical coverage including prescription drug and behavioral health, dental and vision benefits, life and disability coverage, 401(k) with 100% match, employee stock purchase plan with 10% off, family support benefits, education assistance, colleague recognition program, time away from work program (paid time off, family leave, disability coverage), employee health assistance fund based on income
