Position: Patient Concierge- Shared Services, F/T Days (Old Irving Park)
About: Northwestern Medicine, a leader in the healthcare industry, is seeking a dedicated Patient Concierge to join their team. Embodying their patient-first approach, this role plays a crucial part in enhancing the healthcare experience within the Northwestern Medicine system.
Requirements: High school diploma or GED equivalent; 1-2 years of patient experience or customer service; demonstrated flexibility and adaptability; experience working with diverse healthcare teams; excellent organizational, communication, and interpersonal skills. Preferred: Bachelor’s degree; strong presentation skills; commitment to improving the patient experience in a customer service environment.
Benefits: tuition reimbursement, loan forgiveness, 401(k) matching, lifecycle benefits, competitive benefits package
