Position: Patient Access Concierge- Albany Advanced Imaging- FT
About: Patient Access Concierge position at Albany Advanced Imaging in Albany, NY, within the healthcare industry.
Requirements: High school diploma; Associate degree in preferred; One to three (1-3) years experience within a hospital or clinic environment, an insurance company, managed care organization or other health care financial service setting; Consideration may be given for commensurate customer service experience in another industry; Knowledge of insurance and governmental programs, regulations and billing processes (Medicare, Medicaid, Social Security Disability, Champus, and Supplemental Security Income Disability), managed care contracts and coordination of benefits is preferred; Working knowledge of medical terminology, anatomy and physiology, and medical record coding (ICD-10, CPT, HCPCS) is preferred. Must have a basic understanding of the core Microsoft suite offerings (Word, PowerPoint, Excel); Excellent communication skills both verbal and written, data entry skills, and organizational abilities. Superior interpersonal skills are necessary for interacting with customers and colleagues. Accuracy, attention to detail, ability to work independently, and good time management skills are required; Must be a self-starter, comfortable working in a fast-paced, results-oriented, collaborative, people-centered environment.
Benefits: competitive pay, paid time off, tuition reimbursement, career development