Position: Operations Manager
About: Highgate Hotels is a premier real estate investment and hospitality management company with a dominant presence in U.S. gateway markets and a rapidly expanding global portfolio. The company provides expert guidance in all stages of the hospitality property cycle and has a creative approach to developing bespoke hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. The Operations Manager position is based at Le Méridien New York, Central Park, offering a vibrant and authentic experience in the heart of Midtown Manhattan.
Requirements: At least 5 years of progressive experience in a hotel or related field; previous supervisory responsibilities; proficiency in Windows, Company approved spreadsheets, and word processing; ability to communicate effectively with employees and guests; strong problem-solving skills; high standards of personal appearance and grooming; compliance with hotel standards and regulations; ability to prioritize tasks and meet deadlines; excellent customer service skills; discretion and confidentiality in handling information; flexibility to handle long hours occasionally; ability to anticipate, identify, and solve problems effectively
Benefits: 401(k), employee discounts on food and beverages, health insurance, flexible work schedule conducive to work-life balance, comprehensive training program
