Position: Operations Manager
About: At Bamboo Insurance, we pride ourselves on delivering an exceptional experience to our customers and business partners with the help of our talented team and advanced technology. We are currently looking for an Operations Manager to join our call center team and oversee the daily operations to ensure efficiency and effectiveness in all processes.
Requirements: Bachelor’s degree in related field or equivalent experience; Proven experience in call center management, with at least 5 years in a similar role; Supervisory experience, managing a team of at least two direct reports in a customer service/call center setting
Benefits: Health insurance, Dental insurance, Paid time off, 401(k)
