Position: Member Services Concierge
About: PopStroke is a company that has reinvented the classic pastime of mini-golf into an extraordinary experience. With innovative technology and custom-designed courses, PopStroke offers a unique and memorable entertainment and culinary experience for guests of all skills and ages. Currently, PopStroke has 16 locations across Florida, Texas, Arizona, Alabama, South Carolina, and Nevada, with ongoing expansion plans for more venues.
Requirements: At least 3 years of experience in delivering excellent customer service, preferably within the hotel/club industry; excellent guest service skills; self-motivated; proven track record of leading initiatives, achieving goals, and succeeding in a team environment; strong communication and interpersonal skills, with the ability to build relationships with clients; highly organized and detail-oriented, with the ability to manage multiple tasks and projects simultaneously; must be able to work flexible hours, including evenings and weekends; must be able to work in a fast-paced environment, handling multiple tasks under time constraints; professional appearance and demeanor; creative problem-solving abilities; unwavering professionalism and commitment to maintaining privacy; strong sense of urgency and ability to prioritize tasks effectively; proficiency in Microsoft Office Suite; ability to work independently and as part of a team; must be able to lift and carry 35 pounds, stand, walk or sit for extended periods, work in indoor and outdoor environments.
Benefits: employee discount on food and beverages, 401(k), flexible work schedule conducive to work-life balance, comprehensive health insurance
