Position: Member Service Center Representative
About: Michigan First Credit Union, located in Lathrup Village, MI, is seeking a Member Service Center Representative to join their 365 Live Call Center team. As a part of Michigan First Credit Union, you will have the opportunity to provide exceptional service to over 160,000 members by delivering tailored financial solutions and building strong member relationships in a collaborative and supportive environment.
Requirements: High school diploma or GED required; outgoing and personable candidates with a passion for customer service; ability to work flexible shifts including weekends; previous retail/customer service experience; strong computer skills and aptitude for learning new processes; excellent communication skills and a positive attitude towards assisting members
Benefits: Very competitive pay, Low-cost medical, dental, and vision benefit options; employer-paid life and disability insurance, 401(k) with 100% match up to 5% deferral, Tuition reimbursement for both Undergraduate and Graduate degree programs, Access to a complimentary concierge service, Free state-of-the-art fitness center with wellness initiatives, Loan discounts, pay increases, incentives, profit-sharing based on performance, Onsite subsidized cafe, bowling center, Equal Opportunity Employer