Position: Member Experience Concierge
About: Gaylord Opryland Resort & Convention Center in Nashville, Tennessee is seeking a detail-oriented and guest-focused Front Desk Agent to join their Rooms & Guest Services Operations team. This position involves assisting members and guests with various pre-arrival and departure processes, handling Front Office duties, responding to guest inquiries, and ensuring a high level of customer service and satisfaction throughout the stay at the resort.
Requirements: Education: High school diploma or G.E.D. equivalent; Related Work Experience: At least 1 year of related work experience
Benefits: 401(k), flexible work schedule, health insurance