Position: Manager FOH
About: Universal Studios Hollywood is seeking a Front of House (FOH) Manager for Toothsome, responsible for directing, managing, and operating a high-volume branded concept on CityWalk. The ideal candidate will uphold excellence in customer service, set expectations for the FOH team, and drive overall guest satisfaction. Join a passionate team dedicated to creating memorable experiences and fostering a culture of family and fun at Universal Studios Hollywood.
Requirements: Bachelor’s degree in Business, Hospitality Management, or related field; or equivalent combination of education and experience; minimum of 4 years of management experience in high-quality chain or independent restaurant group; thorough knowledge of MS Excel, Word, PowerPoint, and POS systems; ability to work rotating schedules, holidays, weekends, and nights. Proven track record in developing strong training programs, excellent management skills, strong communication and interpersonal skills, ability to work under tight deadlines, organizational and multitasking abilities, passion for delivering high-quality guest service. Position requires to be performed full-time from an NBCUniversal-designated worksite.
Benefits: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, paid leave, tuition reimbursement, various discounts and perks
