Position: Lead, Specialized Operations Associate
About: Under the leadership of the Assistant General Manager, Operations (AGMO), the Specialized Operations Associate Lead is responsible for leading and supporting the daily operations of the General Office and Jewelry Department.
Requirements: Customer focused, putting the needs of the internal or external customers first; Builds morale and spirit in their team. Shares successes and encourage others for an open dialogue; Innovative with a mindset that generates a variety of approaches to problem-solving, including new and novel ideas; Lead through results. Often going above and beyond your goals. Is consistently a top performer and elevates the performance of others; Must be able to pivot and adapt to changing conditions; Able to work a flexible schedule including nights and weekends; Ability to lift cartons (up to 50lbs), climb ladders, and handle racks and carts of merchandise; Mobility may be required for future advancement; Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology; Ability to work well in a fast-paced, team-oriented environment that requires a high degree of multi-tasking with minimal supervision; Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal workspace organized; Ability to influence team to follow store policies & procedures to help in decision-making; Verbal and written communication skills; handles telephone and face-to-face interactions effectively and professionally; Maintains confidentiality when handling issues; Other store initiatives as assigned by management
Benefits: Disability insurance, Health insurance, Dental insurance, 401(k), Vision insurance, Opportunities for advancement, Life insurance
