Position: Lead Information Receptionist
About: The lead information receptionist position is located in the Office of Veteran Experience and Employee Engagement (OVE&EE) at the Ann Arbor VA Healthcare System. The lead information receptionist greets all patients and guests as they enter the medical center. The incumbent oversees the daily operations of the Information Receptionists within OVE&EE to ensure agency policies and priorities are being followed.
Requirements: High school diploma or equivalent required; U.S. citizenship required; Selective Service Registration is required for males born after 12/31/1959; completion of probationary period; background/security investigation required; online onboarding process required; participation in seasonal influenza vaccination program required; participation in COVID-19 vaccination program required for all HCP; 1 year of experience equivalent to GS 4 level; knowledge of equipment safety and data analysis; proficiency in computer skills, customer service, and information management
Benefits: comprehensive benefits package, access to federal benefits, career advancement opportunities, training and development programs, employee assistance program
