Position: Lead Concierge – Thirteen15
About: The Domain Companies, a national real estate development and investment firm, is seeking a Lead Concierge team member who is highly customer-centric, empathetic, creative, and organized to enhance the resident experience and local community. The company fosters a dynamic and collaborative environment that encourages growth and innovation among its team members.
Requirements: 1-2 years of customer service experience required; experience leading and developing a team is required; high school diploma or GED required; customer-centric with a warm demeanor, positive attitude, and impeccable follow-through; ability to work independently and with a team; ability to plan, prioritize efficiently, and motivate/lead team members; ability to work in a fast-paced environment and handle multiple tasks with simultaneous deadlines/interruptions; strong communication and problem-solving skills; knowledge of the city and local transportation options; organized with a clean appearance and workstation; technically savvy with technology, including smartphones and computers; proficient in Microsoft Office.
Benefits: Medical, Life Insurance, Paid Time Off, Retirement Plan, Competitive Compensation with Annual Bonus Potential, Fun Extracurricular Activities and Perks, Professional Development Opportunities
