Position: Inbound Customer Service Agent-Bodewell (Remote)
About: Advanced Services Inc. (ASI) has been providing excellent customer service to GE Appliances consumers since 1990. ASI celebrates and rewards its employees, positioning them for exciting career paths and promotional opportunities. The company’s mission is to create happiness and well-being in every home. This position is 100% remote.
Requirements: One-year relevant working experience in a customer service or sales environment; must be a take-charge person with in-depth knowledge of processes and procedures; ability to research, analyze data, and make sound decisions; high degree of concentration and attention to detail; excellent team player with strong communication skills; familiarity with web-based systems for troubleshooting and resolution; ability to work effectively from home; proficient in MS Office Suite and navigating multiple systems
Benefits: paid on-the-job training and mentoring, work-from-home opportunities (equipment provided), no weekend shifts, paid time off, medical, dental, vision, and prescription benefits eligibility on day one of employment, 401(k) program with a company match, short-term and long-term disability, life insurance, appliance discount program, tuition reimbursement, gym membership reimbursement, career growth opportunities
