Position: HOTEL OPERATIONS SUPERVISOR
About: Supervises, coordinates and directs day to day activities of the Front Desk, VIP Services, Rooms Control, Bell/Baggage, and Valet. Assists department leadership in the administration of the department. Maximizes guest service and staff productivity while minimizing costs.
Requirements: Previous customer service experience required; Previous Front Desk or VIP experience preferred; One year previous hotel management experience preferred; Previous experience with LMS preferred; Must be able to prioritize and work with little direction or supervision; Experience with effective organization and time management involving multiple priorities; Excellent verbal and written communication skills; Outstanding guest service skills; Present a professional appearance; Ability to effectively communicate in small and large group situations, as well as one-on-one; Ability to communicate effectively in English; High school diploma or equivalent and Bachelors or Associates degree preferred
