Position: Hotel Operations Manager
About: Manages the Hotel operations ensuring that guest satisfaction exceeds expectations through providing a dynamic atmosphere and experience, while delivering profitable results to owners and investors. The focus is on planning, organizing, facilitating, attending and participating in various hotel and departmental meetings, ensuring compliance of brand standards, operating procedures, and policies, directing all activities of the Front Office, mentoring and assisting FD Agents, attending management functions, monitoring guest comments, ensuring Front Office efficiencies, monitoring availability and occupancy, completing employee evaluations, participating in Fire Safety and Loss Prevention programs.
Requirements: Minimum 2-5 years of prior luxury hotel management experience in a Front Office leadership role for a similar Hotel/Resort; Bachelor’s degree in Hotel/Resort Management or Business is preferred; Knowledge and experience with Opera is strongly preferred; Computer literacy and financial management required; Proven team leader with a high level of energy and motivation, results-oriented with an emphasis on both individual and team accountability, experienced in managing an organized labor workforce, proven ability to resolve guest, supervisor, and associate conflicts with ease and efficiency; Ability to speak additional languages is preferred; Open to work varied schedules including weekends and holidays; Must be able to obtain an Alcohol Awareness Card prior to hire; Must be able to obtain a Nevada Gaming License prior to hire
Benefits: health insurance, 401(k), flexible work schedule conducive to work-life balance
