Position: Hotel Assistant Manager
About: Four Seasons at The Surf Club in Miami Beach is seeking a Front Desk Manager to lead the team in providing exceptional guest experiences in a luxurious beachside setting. The hotel prides itself on creating lasting impressions and connections with both guests and employees, fostering a culture of genuine care and hospitality.
Requirements: At least 1 year of Supervisory or Assistant Management experience in a luxury hotel or resort; Proven leadership and management skills; Excellent personal presentation and interpersonal skills; Extensive knowledge of front office and housekeeping operations; Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions. Willing to work in a fast-paced environment; Ability to operate all computer equipment necessary to perform the job; knowledge of Opera preferred/is a plus; Excellent communication and interpersonal skills; ability to work closely with other departments and communicate clearly and effectively with colleagues and guests. Ability to effectively handle stressful situations and guest complaints
