Position: Guest Services Rep
About: The hospital is seeking a Guest Services Associate to provide exceptional customer service and assistance to patients, families, and visitors at Advocate Lutheran General Hospital in Illinois. Duties include wayfinding, wheelchair assistance, patient transportation, and maintaining a safe environment throughout the hospital campus. The role involves collaborating with various hospital departments to ensure a seamless patient experience and support operational efficiency. Valet services are provided at The Center for Advanced Care.
Requirements: High School education; 1-3 yrs. Customer Service experience; 1-3 yrs. Hospital or Healthcare experience preferred. Excellent communication skills; Efficient understanding of Customer Service; Positive attitude; Ability to anticipate patient, employee, and unit need and refer for appropriate action. Current valid Illinois Drivers License.
Benefits: health insurance, dental insurance, 401(k)
