Position: GUEST SERVICES MANAGER
About: Hyatt is a renowned hospitality company known for its caring and attentive associates dedicated to providing efficient service and memorable experiences. The Guest Service Manager role at Hyatt involves leading and coaching other associates, overseeing training, scheduling, payroll, and interviewing processes. These managers lead teams in key service positions such as bell, concierge, door, and valet, directly impacting the guest experience by ensuring exceptional service delivery. Candidates for this position should have a good understanding of hotel services, local events, venues, and transportation options, contributing to a superior guest experience.
Requirements: A true desire to satisfy the needs of others in a fast-paced environment; refined verbal and written communication skills; experience and thorough understanding of guest services
