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Guest Services Agent | Sheraton Raleigh at PM Hotel Group

For-Contractors Raleigh, NC PM Hotel Group

Position: Guest Services Agent | Sheraton Raleigh

About: The Sheraton Raleigh Hotel, situated in Downtown Raleigh within the entertainment district, is actively seeking a Guest Services Agent to join their team. This role is essential to the success of the hotel, focusing on providing excellent service to guests at the front desk and bellhop.

Requirements: High school diploma or equivalent required; previous experience in a customer service role preferred; excellent communication and customer service skills; ability to maintain a positive guest experience and adhere to hotel standards for work procedures

Benefits: Medical, Dental, and Vision Insurance, Employee Discounts, Employee Travel Discounts, Flexible Scheduling, Flexible Spending Account, Health Savings Account, PTO and Sick Time, Parental Leave, Retirement Plan: 401(K) with matching, Weekly Pay

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