Position: Guest Services Agent
About: HRI, a leading hotel in the hospitality industry, is currently seeking a Guest Service Agent to join their Front Office division. The role involves providing exceptional guest service and ensuring efficient check-in and check-out processes according to hotel standards.
Requirements: High school graduate or equivalent; previous experience in customer service; ability to compute accurate mathematical calculations; clear communication skills in English with guests, visitors, and colleagues; provide legible communication and directions; prioritize, organize, and follow up; work well under pressure; maintain confidentiality; ensure guest room security; remain stationary for extended periods; work collaboratively as part of a team
Benefits: Equal Opportunity Employer, Competitive salary, Healthcare benefits, Professional development opportunities, Employee discounts
