Position: Guest Service Representative
About: JW Marriott Los Angeles L.A. LIVE, located at 900 West Olympic Boulevard, Los Angeles, California, United States, 90015, is seeking a detail-oriented and customer-focused Front Desk Agent to join their Rooms & Guest Services Operations team. At JW Marriott, associates are valued, encouraged to be innovative, and dedicated to upholding the brand’s prestigious reputation.
Requirements: High school diploma or equivalent required; previous experience in guest services, hospitality, or a related field preferred; knowledge of reservation systems and customer service principles essential; ability to handle guest inquiries and issues with professionalism; strong communication and interpersonal skills; proficiency in MS Office and PMS (Property Management Systems) beneficial
Benefits: health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, other life and work wellness benefits
