Position: Guest Service Agent – Front Desk (Full Time)
About: The Guest Service Agent position at Terranea, a luxurious resort, entails greeting and welcoming guests at the Front Desk and over the resort’s telephone system. The role focuses on ensuring exceptional guest service and communication.
Requirements: High school diploma or equivalent; completion of College Level courses in Business or Hospitality desired; 2+ years of Hospitality Industry experience, preferably in Front Office/Rooms Division; CPR certification preferred; strong verbal and written communication skills; detail-oriented with strong organizational and multi-tasking abilities; flexibility to work varying schedules, including holidays and weekends
Benefits: group medical, dental, vision, life, and disability benefits, pre-tax flexible benefit plan for healthcare and dependent care reimbursement, employee assistance program, paid time off/sick time, 401(k) with company match
