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Guest Service Agent at Kimpton Hotels & Restaurants

Holiday-Work Skokie, IL Kimpton Hotels & Restaurants

Position: Guest Service Agent

About: Kimpton Hotels & Restaurants is a hospitality company with a unique culture that values heartfelt connections and personalized experiences for both guests and employees. Founded by Bill Kimpton in San Francisco in 1981, the company focuses on creating a welcoming and diverse work environment where individuality is celebrated and creativity is encouraged. The company is dedicated to improving the lives of coworkers, guests, owners, and communities through exceptional service and authentic hospitality.

Requirements: High school diploma or general education degree (GED) required; previous experience in a Front Desk or customer-facing role is preferred; knowledgeable of immediate area, services, attractions, and events; flexible schedule, able to work evenings, weekends, and holidays; work well under pressure, dealing with many arrivals and departures within a short period of time; familiar with hotel systems and operations, and the ability to enter information accurately.

Benefits: health insurance, 401(k), employee discount on food and beverages, flexible work schedule conducive to work-life balance, comprehensive EEO policy promoting diversity and inclusion

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