Position: Guest Service Agent
About: Hilton Albany is seeking a detail-oriented and customer-focused Front Desk Associate to join their team. The hotel is committed to providing exceptional service and creating a welcoming environment for all guests. The ideal candidate will play a crucial role in handling guest reservations, providing information about hotel procedures, and maintaining a clean and organized front desk area.
Requirements: High school diploma or equivalent; 1 year of customer service experience preferred; basic computer skills including Microsoft Word; excellent communication and interpersonal skills; strong organization and time management abilities; physical stamina to walk, climb stairs, kneel, and lift up to 20 pounds; high standard of personal hygiene and appearance
Benefits: competitive pay rate of $20.22 per hour, equal opportunity employer, comprehensive training program, career advancement opportunities, positive and inclusive work culture
