Position: Guest Service Agent
About: The Oasis Hotel & Convention Center in Springfield is seeking dedicated individuals to join their team. This full-service property boasts 173 guest rooms and over 30,000 square feet of meeting and conference space, including the unique Fire & Ice Restaurant & Bar with Springfield’s only ice bar. The hotel is built upon core values including passion, respect, extreme service, family and community, innovation and uniqueness, and honesty and integrity.
Requirements: Experience in Guest Services, with a strong knowledge of Springfield and surrounding areas; excellent communication, guest service, and time management skills; ability to organize, plan ahead, and manage workload; work effectively in a fast-paced, multi-tasked environment; knowledge of the hotel industry beneficial; excellent computer skills, specifically in Microsoft Office; opera operating system experience beneficial; work calmly in a fast-paced environment; clear thinker, able to remain calm and resolve problems using good judgment; work cohesively as part of a team; positive and professional personality committed to delivering exceptional customer service; willingness to work varied schedules including days, nights, weekends, and holidays; must be able to pass a job-specific post-offer physical prior to employment
Benefits: employee discount on food and beverages, 401(k) with company match, flexible work schedule, comprehensive health insurance, paid time off
