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Guest Service Agent at Hilton Garden Inn Merrillville

Holiday-Work Gary, IN Hilton Garden Inn Merrillville

Position: Guest Service Agent

About: HHM Hotels, an equal-opportunity employer, is looking for a Guest Service Agent to greet, register, and serve guests in a friendly and courteous manner according to hotel/brand standards. The role involves handling guest needs, reservations, payments, complaints, and ensuring overall guest satisfaction while following sustainability guidelines.

Requirements: High school diploma or equivalent preferred; previous customer service experience or equivalent training required; knowledge of PMS systems preferred

Benefits: flexible work schedule, career growth opportunities, employee discounts on accommodation and services, comprehensive training programs, team-oriented and supportive work environment

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