Position: Guest Service Agent
About: Courtyard Norman is seeking a Guest Service Agent to greet, register, and assist guests in a friendly and courteous manner according to hotel standards. The role includes responsibilities such as handling guest requests, managing reservations, and ensuring guest satisfaction in alignment with sustainability guidelines and HHM’s EarthView program. The position may also involve assisting in the breakfast area and performing various bookkeeping activities as needed.
Requirements: High school diploma or equivalent preferred; previous customer service experience or equivalent training required; knowledge of PMS systems preferred
Benefits: competitive wages for full-time and part-time opportunities, medical, dental, and vision health insurance, paid time off, 401k company match, daily pay, free basic life insurance, 24/7 access to TELUS Health, a confidential work-life resource, travel discounts, commuter transit and commuter parking benefits, employee assistance and wellness program, educational/professional development, referral bonus program
