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Guest Relations and Concierge Manager at Fairmont Washington, D.C.

Permanent-Employment, Full-Time Silver Spring, MD Fairmont Washington, D.C.

Position: Guest Relations and Concierge Manager

About: Accor is a global hospitality company known for its inclusive culture and diverse talent pool. As a Guest Relations & Concierge Manager at Accor, you will be part of a team dedicated to providing exceptional service to VIP and ALL Members, ensuring a seamless and memorable guest experience.

Requirements: Minimum 2 years’ previous management experience in Front Office operations; exceptional interpersonal and organizational skills; knowledge of computerized Front Office systems required with emphasis in Opera Cloud, Alice, Kipsu; computer proficiency in a Windows environment (Word, Excel, PowerPoint); enthusiastic team player with strong self-initiative; strong guest service orientation and training skills background required; highly organized, results-oriented with the ability to be flexible and work well under pressure; ability to work independently and prioritize responsibilities

Benefits: Competitive Salary, Paid Time Off, Medical, Dental and Vision Insurance, 401K, Employee benefit card offering discounted rates in Accor worldwide, Learning programs through our Academies, Opportunity to develop your talent and grow within your property and across the world!, Ability to make a difference through our Corporate Social Responsibility activities

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