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Guest Relations and Concierge Manager at Fairmont Washington, D.C.

Permanent-Employment, Full-Time Silver Spring, MD Fairmont Washington, D.C.

Position: Guest Relations and Concierge Manager

About: Accor, a global hospitality company, is seeking a Guest Relations & Concierge Manager in Washington, DC, USA for a full-time permanent position in the Rooms category. Accor values individuality and growth, offering opportunities to explore limitless possibilities within the company.

Requirements: Minimum 2 years’ previous management experience in Front Office operations; exceptional interpersonal and organizational skills; knowledge of computerized Front Office systems like Opera Cloud, Alice, Kipsu; computer proficiency in a Windows environment (Word, Excel, PowerPoint); enthusiastic team player with strong self-initiative; strong guest service orientation and training skills; highly organized and results-oriented with the ability to work well under pressure; ability to work independently and prioritize responsibilities.

Benefits: Competitive Salary, Paid Time Off, Medical, Dental and Vision Insurance, 401K, Employee benefit card offering discounted rates in Accor worldwide, Learning programs through our Academies, Opportunity to develop talent and grow within the company, Ability to make a difference through Corporate Social Responsibility activities, Health insurance, Dental insurance, 401(k), Employee discount on food and beverages, Career development opportunities

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