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Guest Experience Manager at ASM Global

Full-time Long Beach, CA ASM Global $66,560 per year

Position: Guest Experience Manager

About: Long Beach Convention & Entertainment Center, a renowned venue managed by ASM Global, is seeking a Guest Experience Manager to join their Event Services department. ASM Global is a leading venue management company with over 350 venues worldwide, dedicated to creating exceptional live event experiences for guests.

Requirements: A Bachelor’s degree is preferred, along with 2-3 years of experience in customer service, sales, technology support, logistics, or project management; strong written and oral communication skills; organized with the ability to prioritize and have strong time management skills; able to multi-task in a fast-paced environment; positive disposition and ability to motivate staff for exceptional hospitality service; flexible schedule including weekends and holidays; working knowledge of Microsoft Office and other hospitality/catering software; well-developed interpersonal skills with experience working with diverse clients, professionals, and staff members.

Benefits: Equal Opportunity employer, Encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply, VEVRAA Federal Contractor, Salary: $66,560 plus commission, Comprehensive benefits package including health insurance and retirement savings plan