Position: General Manager – Toothsome
About: The General Manager for Toothsome – CityWalk Food will be responsible for the overall operation of the venue, including, but not limited to, the efficient and profitable operation of the venue. This position will directly supervise a team of supervisors and managers and operate a high-volume concept in the mixed-use entertainment venue. In the General Manager role, this position will be responsible for the implementation of strategic planning and optimizing restaurant profitability; candidates must also be passionate about quality, cleanliness, and guest service standards. The ability to create and foster a cohesive team is a critical piece of this role. Candidates must exemplify excellent planning, delegation, mentoring and coaching skills. This position will be instrumental in executing strategic plans, while championing guest satisfaction, employee motivation and positive fiscal results. The position will be accountable for achieving all annual operating profit goals through driving sales, developing, and retaining exceptional talent and driving operational excellence.
Requirements: 5-7 Years: Retail and/or food & beverage management required; or equivalent combination of education and experience.; Thorough knowledge of MS Excel, Word, PowerPoint, and POS systems; Ability to work rotating schedules, holidays, weekends, and nights; Must have proven success in controlling costs, maximizing profit, and directly supervising multiple managers.; Must have experience in the development and implement of strong SOPs to drive consistency and quality of product and guest services.; Must be experienced in partnering with culinary team on menu development, culinary and understanding of product quality control tools and metrics.; Must have experience in leading projects (seasonal promotions, new restaurant projects, remodels, infrastructure projects, etc.) from start to finish with proven track record.; Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff. Ability to achieve results through the flawless execution of strategies and objectives.; Excellent management skills in leading a diverse team and working under tight and fast track deadlines.; Strong P&L experience, command of budgeting and costs controls; Excellent verbal and written communication, interpersonal, organizational, and multi-tasking skills.; Ability to effectively communicate across all lines of business, and with all levels of management.; Strong organizational, planning, delegation, mentoring and coaching skills.; Ability to deal well with ambiguity and constant change.; A strong passion for delivering the highest quality of guest service.
Benefits: Health insurance, Dental insurance, 401(k), Tuition reimbursement, Vision insurance
