Position: Front Office Supervisor
About: Highgate Hotels is a premier real estate investment and hospitality management company with a dominant presence in U.S. gateway markets. They provide expert guidance in all stages of the hospitality property cycle, from planning to disposition. The company is known for its innovative approach and industry-leading revenue management tools.
Requirements: College course work in related field helpful; Experience in a hotel or a related field preferred; High School diploma or equivalent required; Computer experience required; Customer Services experience preferred; Flexible and long hours sometimes required; Ability to stand during entire shift; Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office; Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner; Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Benefits: Competitive hourly compensation, Opportunities for growth and development, Comprehensive training programs, Employee discounts on hotel stays, Health and wellness benefits
