Position: FRONT OFFICE MANAGER (FULL-TIME, FRONT OFFICE)
About: Hyatt is a renowned hotel chain known for its exceptional guest service and meaningful experiences. The Front Office Manager position at Hyatt reports to the hotel Rooms Director and is responsible for overseeing all front desk operations, including staff training, inter-department communication, and scheduling. The ideal candidate should have strong communication skills, demonstrate leadership abilities, and ensure guest satisfaction by promptly addressing guest requests and complaints in a friendly manner.
Requirements: Demonstrated ability to effectively interact with individuals from diverse backgrounds; a minimum of 4 years of progressive hotel Rooms Management experience, preferably with Hyatt; previous hotel pre-opening experience is a plus; service-oriented with professional presentation skills; at least 2 years of progressive management experience within the Rooms Division of a hotel; hotel/hospitality degree is advantageous; must exhibit high energy, entrepreneurial spirit, motivation, leadership, effective communication, exceptional customer service, and bottom-line improvement skills; clear and concise proficiency in written and verbal English communication; proficiency in Microsoft Word and Excel; excellent organizational, interpersonal, and administrative skills
Benefits: health insurance, dental insurance, paid time off
