Position: Front Office Manager
About: Candlewood Suites Columbia – Fort Jackson, located at 921 Atlas Rd, Columbia, SC 29209, is a part of Maya Hotels, a leading name in the hospitality industry representing multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft. Maya Hotels is dedicated to providing exceptional guest experiences and prides itself on excellence and a friendly atmosphere.
Requirements: Education: Bachelor’s degree in hospitality management or related field preferred; Experience: 2+ years of supervisory experience in front office, guest services, or hospitality management; Leadership & Communication: Strong ability to train, mentor, and manage front office staff effectively; Guest Relations: Ability to interact with guests, resolve complaints, and enhance guest experiences; Problem-Solving & Decision-Making: Ability to think clearly under pressure and make quick, effective decisions; Technical Proficiency: Familiarity with hotel property management systems (PMS) and reservation software; Revenue & Financial Acumen: Understanding of revenue management, budgeting, and reporting; Flexibility: Willingness to work varied schedules, including nights, weekends, and holidays
Benefits: Medical, Dental and Vision Insurance, 100% Employer Paid Life Insurance, Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance, Retirement Savings: 401K with Employer Contribution, Employee Perks: Employee Referral Program, hotel discounts, and more!, Work-Life Balance: Paid Time Off (PTO), Competitive salary and performance-based bonuses, Career growth opportunities within the Maya Hotels family, A supportive and friendly work environment, The chance to work with ten well-respected hotel brands
