Position: FRONT OFFICE LEAD
About: At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Front Office Lead is primarily responsible for room inventory to maximize selling opportunities at the Front Office. This role has a direct impact on guest fulfillment with room accommodations. Front Office Leads must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. The Front Office Lead is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.
Requirements: A true desire to satisfy the needs of others in a fast-paced environment; refined verbal and written communication skills; experience and thorough understanding of Front Office Operations
